Business Operations

About Zalando

Zalando is a fashion and technology company transforming into a multi-service platform for fashion. In order to connect people and fashion both online and offline, we develop solutions that bring all the different players in the fashion industry together.

Challenges and Impact

At Zalando, we strive to be the best in our field. We have a strong team of professionals making sure our business runs smoothly and enabling us to take things to the next level. Business Operations drives innovation within Zalando through its many different job profiles: from support functions to key business strategy roles it unites diverse people with the same goal - enabling Zalando to grow.

How do we work

Scaling Opportunities

We are not your average big company, nor a developing startup. Working at Zalando gives you the best of both worlds - the stability and opportunities of a big player with the fast moving mentality of a start-up.

Achieving Excellence

At Zalando, we constantly strive to improve and innovate. You'll work at the cutting edge of e-commerce together with intelligent people in ambitious teams on an extensive variety of topics.

Driving Change

At Zalando, we trust people to make us better. Everyone has the freedom to initiate and drive change.


Trainee Programs

Start your very own Zalando experience within one of our trainee programs. Zalando’s trainee programs are unique in the market: within a period of 18 months you’ll rotate in different departments, work with ambitious teams and take responsibility for a variety of topics. We challenge you and enable you to grow into a full-time position after the program. You can choose between different programs: Product Management, e-Commerce and Category Management. Accompanied by mentoring, training and special Zalando experiences you have the chance to learn the business right from the start.

e-Commerce Trainee Program

Our e-Commerce trainee program will allow you to dive deep into all aspects of the value chain. To give you a comprehensive overview of all processes you will work within the departments that are responsible for our market activities in the 15 countries we’re present in. In Sales you will gain insights into various online and offline marketing channels and work on increasing customer satisfaction. In Brand Marketing you will learn how we build the Zalando brand and use different online and offline marketing channels to inspire our customers. Our Merchandising team will introduce you to how to identify country specific trends, initiatives and opportunities. In addition, you can choose two phases in any department of special interest to you - and by any, we mean any, even if you are interested in learning about P&O or Logistics. The program starts every year in October, check out the current opportunities!


Many profiles

Business Development & Project Management

Connect strategic thinking with operational excellence and act as an entrepreneur within the company.


Finance & Controlling

Numbers matter - join our finance and controlling team and contribute your expertise and ideas to develop future planning tools and management approaches.


Legal & People

Are you a people expert or interested in dealing with legal cases? Then this is the right place to find your new job.


More Central & Business Roles

Find out more about corporate communications, event management, infrastructure, real estate and other central and business roles.


Customer Care

Be a customer satisfaction expert and represent Zalando, build the image of the company and provide our customers with a unique shopping experience.


Join the Journey
Check out our jobs